Archive for October, 2009
A Series of Tubes #97: Cisco on UCS, Stil on AFACT vs. iiNet, Telstra’s Share Price Scare and the Pirate Party
October 7th, 2009First, apologies that this has run so late. A Series of Tubes discovered last weekend what happens if Audacity (our audio editor of choice) crashes, and it’s not pretty!
Cisco announced its entry into the data centre market earlier this year with the launch of the UCS, and last week was showing the system to Australian [...]
Smart Call #69 – Who’s the boss?
October 1st, 2009In this episode of Smart Call, we ask: Who’s the Boss?
And we do so in two ways.
First up, we have Dr. Catriona Wallace of callcentres.net sharing the results of her firm’s annual Australasian Benchmarking Report with us. Catriona finds that call centre bosses have some happier challenges at the moment, because fewer workers are leaving [...]