Archive for November, 2009
Smart Call #72 – Electrifying customer service
November 23rd, 2009Sorry for the corny title for this show, but what else can one call a program in which our two interviewees come from Energex and Energy Australia?
From Energex, we have Dayle Grant, the company’s Contact Centre Group Manager. Dayle joins us to explain how the company gets ready for summer, when tropical storms, extreme heat [...]
